Privacy Policy

1. Introduction

Welcome to ADVLST ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at hello@advlst.in.

This Privacy Policy applies to all information collected through our website (advlst.in), our AI Chatbot interfaces (like ARIA), our Web3Forms integrations, and any related services, sales, marketing, or events (collectively referred to as the "Services").

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us. This includes:

• Contact Data: Name, email address, phone number/WhatsApp number.
• Business Data: Company name, website URL, business requirements, and service interests.
• Chatbot Data: Conversations, preferences, and inputs provided to our AI Agent (ARIA).

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website. We use this data primarily to maintain the security and operation of our Website, and for our internal analytics.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process: For clients using our Smart Business Suite or Whitelabel SaaS portals.
• To fulfill and manage your orders: We may use your information to fulfill and manage your service deployments, payments, and support requests.
• To deliver targeted advertising to you: We may use your information to develop and display personalized content and advertising tailored to your interests.
• For automated AI outreach & lead generation: For clients utilizing our Cold Email or AI Sales Systems, we strictly adhere to B2B outreach compliance (CAN-SPAM/GDPR). We only process publicly available professional data.
• To respond to user inquiries: To solve any potential issues you might have with the use of our Services.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors (e.g., Make.com, Web3Forms, Meta, Google, Anthropic, OpenAI) who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Note: We do not sell your personal data to data brokers or third-party marketing lists. Ever.

5. Use of AI and Machine Learning Technologies

As an AI automation agency, we utilize Large Language Models (LLMs) such as OpenAI's GPT-4 and Anthropic's Claude to power our services and chatbots.

When you interact with our chatbot or utilize our AI Content Engines, your input data may be processed by these APIs. We utilize enterprise API endpoints with zero-retention policies, meaning your proprietary data is not used to train public models.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

7. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. What Are Your Privacy Rights?

Depending on your geographic location (such as the EU/UK under GDPR, or California under CCPA), you may have rights that allow you greater access to and control over your personal information. You have the right to request access, correction, or deletion of your data. To make such a request, please email us at hello@advlst.in.

10. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this notice, you may email us at hello@advlst.in or contact us via WhatsApp at +91 83830 13079.

ADVLST Digital Agency (MSME Registered)
New Delhi, India